Shipping and Return Policies

Shipping & Returns Policy

Shipping:
We take great care in packaging and shipping your order to ensure it arrives safely. Orders are processed within 3 business days. We offer standard and expedited shipping options at checkout. Shipping rates are calculated based on the size, weight, and destination of your order

Returns & Exchanges:
We want you to love your purchase! However, due to the unique and often one-of-a-kind nature of our items, all sales are final unless our description was inaccurate. If you believe we have misrepresented an item in our listing, please contact us within 7 days of delivery with details and photos

If a return is approved, the buyer is responsible for return shipping costs. The item must be returned in its original condition and packaging. Once received and inspected, we will process a refund or exchange as appropriate

Damages & Issues:
Please inspect your order upon arrival. If your item arrives damaged due to shipping, notify us within 3 days with photos of the damage so we can assist you in filing a claim with the carrier

For any questions about shipping or returns, please reach out to us at TheCreativeCasitaAZ@gmail.com